Tag Archives: White Papers

The insider’s guide to banking the unbanked

Many of those financial services that people in the developed nations take for granted – somewhere safe to keep your money, to receive wages or funds owed, pay utility bills or transfer money to someone else (e.g. your family back home) - aren't available to the majority of people, because less than one third of the world's population have bank accounts...

The insider’s guide to mobile social networking: the 10 Ps

The 10 Ps of mobile social networking: popularity; planning; personal; proposition; permanence; participation; personalization; proliferation; passion and performance...

How top football (soccer) clubs such as Real Madrid and Everton use mobile to engage fans

The thing that most people forget about football (that's soccer, if you are from the US) clubs is that while they are massive brands, with lots of (extremely loyal) customers, they are small businesses (employing far fewer employees than your average global brands). That's why it's fascinating that football clubs – led by the top brands – have readily embraced mobile as a way to communicate with, deliver news, content and offers to fans, while bringing in valuable extra revenue...

10 tips: Using location to know and serve your mobile customer better

One of the mobile's greatest attributes is its potential to use knowledge about the customer location and what they are doing to make marketing and services more useful and applicable...

The Italian case: best practices and missing steps to untap the potential of Mobile Government

In this last article in our series on Mobile Government, Andrea Volpini of Interact SpA shares with us some interesting examples taken from the Italian Public Administration, showing us how mobile Web can be used to provide better services to the citizens, and providing some useful suggestions for other Public Administrations as they approach these technologies...

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